Individual (Single Journal) Basic Support Regular Monitoring and Review Timely Updates Expanded Troubleshooting Personalized Consultation and Training
• Email and phone support.
• Access to a dedicated support desk for OJS.
• Advanced communication via WhatsApp.
• Live support options.
• Regular performance evaluations of your journal.
• Continuous monitoring for issue identification and resolution.
• Once a year.
• Advanced troubleshooting for complex issues.
• Fast response in urgent situations.
• Training and guidance on using OJS.
Individual (1-5 Journals) Basic Support Regular Monitoring and Review Timely Updates Expanded Troubleshooting Personalized Consultation and Training
• Email and phone support.
• Access to a dedicated support desk for OJS.
• Advanced communication via WhatsApp.
• Live support options.
• Regular performance evaluations of your journal.
• Continuous monitoring for issue identification and resolution.
• Once a year.
• Advanced troubleshooting for complex issues.
• Fast response in urgent situations.
• Training and guidance on using OJS.